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ISSN 2522-1515
Библиотека БГЭУ
ЭЛЕКТРОННАЯ
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2016
Пути повышения уровня культуры торгового обслуживания покупателей в фирменном магазине
Горбунович, Х. Т.
;
Бобровская, О. А.
;
Gorbunovich, H. T.
;
Bobrovskaya, O. A.
Article
Русский
2009-05-12
Call-центр - средство повышения качества обслуживания клиента
Петрасик, Е. Л.
;
Ровенко, Т. С.
;
Petrasik, E. L.
;
Rovenko, T. S.
-
Русский
2023
To say "no" to clients in the middle of a crisis
Gaputsina, Y.
;
Гапутина, Я. Г.
Article
Английский
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analysis of the service culture
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business
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call-centers
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outlet stores
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quality of service
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